Privacy Policy

1. Introduction

By accessing or using SMM Panel Bangladesh, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

This document is for general informational purposes only and does not constitute legal advice.

2. Information We Collect

We collect different types of information to provide and improve our services. The information we collect may include:

2.1. Account & Contact Information

• Full name or username
• Email address
• Password (stored in encrypted form)
• Optional contact details you choose to provide

2.2. Order & Service Information

• Social media links (profiles, posts, videos, channels, etc.)
• Order details such as service type, quantity, date and time
• History of your orders, refills and support tickets

2.3. Payment & Billing Information

When you add funds, we may collect limited payment-related information, such as:

• Transaction ID or payment reference
• Paid amount, currency and payment method
• Time and date of the transaction

We do not store full card details or other highly sensitive payment data on our servers. Such information is usually processed directly by the payment gateway provider.

2.4. Technical & Usage Data

• IP address and approximate location
• Browser type, device type, operating system
• Pages visited, time spent, and other usage statistics
• Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

SMM Panel Bangladesh uses collected data for the following purposes:

• To create and manage user accounts
• To process orders and deliver SMM services
• To handle payments, balance adjustments and invoices
• To provide customer support and respond to tickets
• To monitor service performance and improve our platform
• To detect and prevent fraud, abuse, and security threats
• To send important updates about services, pricing or policies
• To comply with legal obligations and resolve disputes

4. Legal Bases for Processing (Where Applicable)

Depending on your location and applicable laws, we may process your personal data based on one or more of the following legal bases:

• Performance of a contract (providing the services you requested)
• Legitimate interests (improving services, preventing abuse, etc.)
• Compliance with legal obligations
• Your consent, where required (for example, some cookies or marketing)

5. Cookies & Tracking Technologies

SMM Panel Bangladesh uses cookies and similar technologies to:

• Keep you logged in to your account
• Remember basic preferences
• Analyze website traffic and usage

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the panel (for example, you may not be able to log in properly).

6. Data Sharing & Third-Party Services

We do not sell or rent your personal data to third parties. However, we may share your information in the following situations:

• Service Providers: Trusted third-party companies that help us process payments, host the website, send emails, or provide technical support.
• Suppliers: In some cases, limited data (such as your order link and quantity) may be shared with SMM service suppliers to complete your order.
• Legal Requirements: When required by law or in response to valid legal requests (e.g., court orders, government inquiries).
• Protection: When necessary to protect our rights, safety, and property or that of our users and partners.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures may include:

• Encrypted connections (HTTPS/SSL) for data transfer
• Encrypted storage of passwords
• Access controls and internal policies for staff

However, no method of transmission or storage over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide and maintain your account and orders
• Comply with legal and tax obligations
• Resolve disputes and enforce our agreements

When data is no longer needed, we will delete or anonymize it within a reasonable time frame, unless we are required by law to keep it longer.

9. Your Rights

Depending on where you live and applicable laws, you may have some or all of the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to request correction of inaccurate or incomplete data
• Right to request deletion of your data (subject to legal limits)
• Right to object to or restrict certain types of processing
• Right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 14. We may need to verify your identity before responding to such requests.

10. Children’s Privacy

SMM Panel Bangladesh is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us so we can remove it.

11. International Data Transfers

Our servers and some of our service providers may be located in different countries. By using SMM Panel Bangladesh, you understand that your information may be transferred to, stored in, or processed in jurisdictions outside your country of residence, which may have different data protection laws.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy practices, or security of those external sites. We recommend reviewing their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically for any changes. Your continued use of SMM Panel Bangladesh after changes are posted means you accept the updated policy.

14. Contact Information

If you have questions or requests regarding this Privacy Policy or your personal data, you can contact us at:

SMM Panel Bangladesh
Website: https://peakerr.com
Email: support@peakerr.com